Yeah the hardware was bad luck. I took a video of the issue here if anyone is curious: https://www.dropbox.com/s/n01m3alo8txf2zy/eglobal_1.mp4
Red light LED on the motherboard, and no beeps because there’s no PC speaker. It’s a thorough test otherwise.
Their technical support response was good, however their sending $500 worth of repaired equipment uninsured and untracked is really unprofessional. Refusing to offer any compensation even more so